Privacy Policy
Last updated: May 24, 2026
This Privacy Policy describes how Peak Flow collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly while providing energy management and productivity solutions for professionals in Wan Chai.
Information We Collect
We collect various types of information to provide and improve our services. When you register for an account, we collect your name, email address, phone number, and professional details relevant to your productivity goals. As you use our platform, we automatically gather usage data including the pages you visit, features you access, time spent on activities, and interaction patterns with our scheduling tools.
We also collect technical information such as your device type, browser version, operating system, and IP address. If you contact us through our support channels, we maintain records of your communications and any attachments you provide. Additionally, we use cookies and similar tracking technologies to enhance your browsing experience and analyze how you interact with our services.
How We Use Your Information
We use the information we collect to deliver, maintain, and improve our energy management and productivity scheduling services. Your personal data helps us create personalized recommendations tailored to your work habits and performance goals. We analyze usage patterns to optimize our platform features and develop new tools that better serve professionals managing demanding schedules.
We also use your information to send service-related updates, educational content about productivity habits, and occasional promotional materials about new features. Your data helps us identify and resolve technical issues, ensure platform security, and comply with legal obligations. We never sell your personal information to third parties, though we may share anonymized data with service providers who assist us in operating our platform.
Your Rights and Control
You have the right to access, review, and request corrections to your personal information at any time. You can update your account settings directly through our platform or contact us to modify your data. You also have the right to request deletion of your account and associated personal information, subject to legal retention requirements.
You may opt out of promotional communications by adjusting your notification preferences in your account settings or by contacting us directly. You can control cookie preferences through your browser settings, though some features may be limited if certain cookies are disabled. If you have concerns about how we handle your data, you have the right to lodge a complaint with relevant data protection authorities in your jurisdiction.
Cookies and Tracking
We use cookies to remember your preferences, track session information, and analyze how you use our platform. These technologies help us provide a seamless experience and understand which features are most valuable to our users. We use both session-based cookies that expire when you close your browser and persistent cookies that remain on your device for extended periods.
Third-party analytics services may also place cookies on your device to help us understand user behavior and improve our services. You can control cookie settings through your browser preferences and manage which cookies you accept. We respect your privacy choices and will not track your activity if you have enabled do-not-track signals in your browser, though some platform functionality may be affected.
Data Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, and disclosure. Our systems use industry-standard encryption protocols for data transmission and secure storage practices for information at rest. We conduct regular security audits and maintain strict access controls to ensure only authorized personnel can access your data.
While we strive to protect your information, no security system is completely impenetrable. We encourage you to maintain strong passwords and practice safe browsing habits. If we discover a security breach that affects your personal information, we will notify you promptly and provide guidance on protective measures you can take.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. If you delete your account, we remove most personal data within thirty days, though some information may be retained for legal, tax, or accounting purposes. We maintain backup copies of data for up to ninety days to ensure we can recover from technical failures.
Usage data and analytics information may be retained in aggregated or anonymized form indefinitely to help us improve our services. If you request data deletion, we will honor that request promptly while ensuring we maintain compliance with applicable regulations and business requirements.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, when appropriate, by sending you an email notification or displaying a prominent notice on our platform.
Your continued use of our services following notification of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information and respect your privacy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Email: support@peakflow.hk
Phone: +852 2847 5693
Address: 23 Lockhart Road, Wan Chai, Hong Kong 110001, Hong Kong